I recently stayed at a hotel in Puerto Natales and had a great experience. the location of the hotel was incredibly convenient, making it easy to explore the town. The staff were friendly and receptive, always ready to help with any questions or needs. The rooms were comfortable and clean, providing a cozy place to relax after a day of adventures. Additionally, the breakfast included in the stay offered a simple but satisfying variety of food. All in all, this hotel provided excellent value for money and I would definitely recommend it to others.

All aspects of my stay at this hotel were satisfactory.

Had a great time spending Christmas in this hotel! The staff was incredibly friendly and made us feel really welcome throughout our stay. The rooms were clean with wonderful views of the surrounding area. Location was also fantastic - close to all the local attractions, restaurants and shops. Plus, the continental breakfast was really tasty and the homemade jam was a delicious touch!

The size of the room was a bit small for our liking and the hot water only lasted for a short amount of time before turning cold. , the noise from other guests in the hallway could be heard quite easily in our room, making it hard to sleep at night.

I was pleasantly surprised by this hotel. The value for money was excellent and the prices were reasonable, especially considering the amenities and services provided. The staff were friendly and the check-in process was uncomplicated. The rooms were simple yet comfortable, providing a good night's sleep. Additionally, the location in the center of town was convenient for exploring the area.

No significant issues, everything was satisfactory.

The hotel has a great location near the centre of town and the pier with beautiful sunset views. Rooms are clean and some have extremely hot water, which is a plus. Staff are helpful and informative, offering tours, laundry service, and luggage storage.

Some rooms may have issues with low cold water pressure, which may be inconvenient.

This hotel is a hidden gem in the heart of a charming town, just a short walk from the picturesque waterfront. The staff were incredibly friendly and went above and beyond to ensure our stay was comfortable. They even offered safe and secure storage for our luggage while we explored the stunning Torres del Paine. We were pleasantly surprised by the great value for money, with affordable prices and attention to detail throughout our stay. The rooms were clean and cozy, offering reasonable beds for a restful night's sleep. And to top it all off, the included breakfast was a delightful start to the day.

All was well, no improvements needed.

Convenient location, comfortable rooms, helpful hosts, friendly staff, clean accommodations.

Not one thing.

Good Value & Tour Guide For the price, the hotel provided a comfortable and clean room. the tour guide was also knowledgeable and offered pickup from the bus station. the location was great, as it was just a short walk to the ocean and city center. the breakfast was also a nice touch.

As a first-time visitor, I was pleasantly surprised by the cleanliness and convenience of the hotel. The location in a nice neighborhood near the pier made transportation easy and allowed for great walks around the center of the town. The hotel facilities were exceptional, with a spacious and comfortable room that had everything I needed for a comfortable stay. The breakfast provided by the hotel was great, and the staff was friendly and accommodating throughout my stay.

Everything is what I need and want.